How can I reset my login password?

If you've forgotten your Talkdesk password and are unable to sign in, you can reset it using the "Forgot password?" link available in the login screen.

Steps to Reset Your Password:

  1. Access the Login Page:

    • Navigate to the Talkdesk login page.

  2. Initiate Password Reset:

    • Click on the "Forgot password?" link.

  3. Enter Your Email Address:

    • Provide the email address associated with your Talkdesk account.

  4. Complete reCAPTCHA Verification:

    • Check the "I'm not a robot" box and wait for the green checkmark to appear.

  5. Request Password Reset:

    • Click on "Request password reset."

  6. Check Your Email:

    • Within a few seconds, you will receive an email with instructions on how to reset your password.

  7. Create a New Password:

    • Follow the link provided in the email to set a new password.

Tips for Creating a Strong Password:

  • Use at least 8 characters.

  • Include a mix of uppercase and lowercase letters, numbers, and symbols.

  • Avoid using easily guessable information such as your name, username, or common passwords like "password" or "12345."

  • Consider using a password manager to generate and store complex passwords securely.

If You Don't Receive the Password Reset Email:

  • Check your spam or junk folder.

  • Ensure that emails from [email protected] are not blocked and are allowed to be delivered to your inbox.

For a detailed guide, please refer to this Talkdesk Knowledge Base article.