If you’re using Talkdesk Express, the Talkdesk Workspace Desktop App is your best friend for delivering fast, focused, and reliable customer service - without juggling browser tabs. It’s a lightweight desktop app built for speed, stability, and smoother calling. Let’s walk through what it is, how to get it, and how to make the most of it.
What is the Workspace Desktop App?
The Talkdesk Workspace Desktop app is a downloadable version of Talkdesk Workspace that runs directly on your computer - no browser required.
Why use it?
Faster performance (no browser bloat).
Fewer distractions - it’s dedicated to customer service, and nothing else.
Required for some key features, like the Click-to-Call Chrome Extension and better call controls.
Consistent reliability across devices and operating systems.
Think of it as your mission control center for customer conversations.
How to Get It
You can download the Talkdesk Desktop app via the link available from the thumbnail icon in the top right hand corner of Workspace, as depicted below:
It’s available for:
Mac
Windows
(Sorry Linux folks — browser version is still the way to go for now.)
Once installed, just log in with your Talkdesk Express credentials. That’s it!
Pro tips to get the most out of Workspace Desktop App
Use it with the Click-to-Call Extension: To click phone numbers in your browser and launch calls via Talkdesk Express, the Workspace Desktop App must be installed.
Stay up to date: For best performance and feature access, make sure you're running the latest supported version. Talkdesk supports the current release and two prior versions of the desktop app.
Pin it to your dock/taskbar: Keep it one click away - like your favorite playlist or snack drawer.
What’s different from the browser version?
